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2.7
Details

Update by user Jan 21

The Lakeside Collection did resolve my issue.

Update by user Dec 23, 2018

Update- The Lakeside Collections has contacted me and we are working to resolve the issue.

Original review posted by user Dec 22, 2018

I ordered 2 items on Oct 22, 2018. One for myself and one as a gift. As of today, on Dec 22, 2018 my mother in law has still not...
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Resolved
Review
#1431326 Review #1431326 is a subjective opinion of poster.
Service
The Lakeside Collection Customer Care
Pros
  • All i want is to order a catal going through all of this stuff
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

The Lakeside Collection in Brooklyn, New York - PERKS

LAKESIDE PERKS ID TAKING 14.95 FRO MY CHARGE CARD AND I WANT IT TO STOP RIGHT NOW. I NO NOTHING ABOUT THIS AND I WANT MY 14.95 BACK AND DO NOT TAKE IT OUT AGAIN. IM SO SAD THAT LAKESIDE HAS THIS GIMMICK AND WILL NEVER ORDER FROM THERE AGAIN PLEASE LET ME KNOW WHEN MY 14.95 WILL BE RETURNED
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Review
#1426300 Review #1426300 is a subjective opinion of poster.
Reason of review
PERKS
Loss
$15

The Lakeside Collection in Akron, Ohio - Charged twice for $14.95

3.2
Details
I would like to CANCEL my membership for the perks i've only orered from you, DID NOT want to be billed for $14.95, TWICE. RIDICULOUS, I don't think i even signed up for PERKS!! TWICE its came out of my checking. CANCER MY PERKS.JANICE COOP
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Review
#1422504 Review #1422504 is a subjective opinion of poster.

The Lakeside Collection in Lincolnshire, Illinois - Did not authorize 14.95 to come out of my account!!!!

1.0
Details
Did not authorize 14.95 to come out of my account!!!! Refund my money now.
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Review
#1420093 Review #1420093 is a subjective opinion of poster.
Cons
  • Removing a fee from my bank account without permission
Reason of review
Did not authorize perks

The Lakeside Collection in Little Rock, Arkansas - Item broken

product # 2009441 Mason Jar Planter glass was broken upon opening
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Review
#1420020 Review #1420020 is a subjective opinion of poster.

The Lakeside Collection in Mansfield, Ohio - My bill on my last order was double charged as it was backordered

1.0
Details
November 4th I was charged twice within a few hours. it was a back order of 1 item for 13.95. now u are charging me twice? need to put it back in my account. my email is jlsjls1958@aol.com. I have called multiple times and never get a response. I love your products but not paying what I don't need to.
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Review
#1418140 Review #1418140 is a subjective opinion of poster.
Cons
  • Doubled billed
Reason of review
Problems with payment

Update by user Dec 08, 2018

I received additional information from the company and my problem was resolved.

Original review posted by user Dec 07, 2018

I placed an order and charged it only to find that the total of the order had been rounded up to the next whole dollar!!! I don't think this is legal and if I don't have the company correct...
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Review
#1417523 Review #1417523 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$1
Preferred solution
Price reduction

The Lakeside Collection in Glassboro, New Jersey - I didnt sign up for perks. Return the $14.95 to my banking account NOW! I'm reporting you to the BBB...NEVER will order again.

1.0
Details
Return the $14.95 To my bank account NOW!
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Review
#1412980 Review #1412980 is a subjective opinion of poster.
Cons
  • Removing a fee from my bank account without permission
  • Hidden fees
  • Sneaky inclusion in a monthly subscription
Reason of review
Problems with payment

The Lakeside Collection in Lawrence, Kansas - TERRIBLE!!!!

1.0
Details
Scamed out of 3 charges for Perks that I never signed up for. I will NEVER order from your company EVER again and will warn as many people as possible. Also, Better Bussiness will know.
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Review
#1410066 Review #1410066 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I was charged 3 times at 14.95 for "Lakeside Collection Perks"..once on 10/22, again on 11/20, and then again on 11/28, which was when I finally noticed these charges. i contacted Lakeside Collection and was told that 1. This happens often with people when registering...
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2 comments
Anonymous
#1626881

I also had Lakeside Perks put 2 charges of $14.95 on my credit card. I made several phone calls to my bank, paypal and Lakeside.

There is a block so that they cannot continue to charge me and when I finally got through to their customer service they told me I would be refunded for both charges. The woman sounded like she was quite familiar with receiving these charge backs calls so I hope this is the end and I get my refund.

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Review
#1409571 Review #1409571 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund