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1.3
Details

Update by user Jul 02

they refuse to do full refund. said that i was informed, and that is not correct, says there is nothing they can do about it bc it is there return policey

Original review posted by user Jul 02

i ordered personalized luggage, specified the letter for it. they sent me a b i needed an s. i returned it, they...
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Review
#1574390 Review #1574390 is a subjective opinion of poster.
Cons
  • It was terrible
Reason of review
Return, Exchange or Cancellation Policy
Loss
$16
Preferred solution
Full refund

The Lakeside Collection in Loveland, Ohio - Total scam

I have been charged $14.95/month since December 2018 for the perks program! I’ve never even placed an order with Lakeside! They are supposedly going to refund my account. Shoppers beware!!!!
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#1565679 Review #1565679 is a subjective opinion of poster.

The Lakeside Collection - Free shipping NOT, automatically enrolled in PERKS program for a cost

1.0
Details
shocked at "free shipping" but turns out it is a rebate system where the customer has to do something 72 hours post purchase to get shipping charges credited back. That is not "free shipping". And once you purchase something and they have your cc you are automatically enrolled in their PERKS program at a cost of 14.95/month. More hidden BS! I immediately canceled my order (within minutes of the no free shipping discover) and filed a dispute with my cc. I called and emailed Lakeside and told them to remove me from any and all lists. THIS IS NOT A HONEST COMPANY. STAY AWAY!
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Review
#1549472 Review #1549472 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
I never wish to hear from this company again.

The Lakeside Collection - Horibble

1.8
Details
So I get a phone call at 6:22 AM from a rude collection lady saying I owe them $80 for something they shipped me. I explained to her that no I owe them nothing and they need to take the charges off. Had to speak to 3 people today to get charges reversed. This place is horrible first it is against the law to call before 8AM and the women keep saying oh are you sure it is 6:22 well just because someone has a phone number from a state that they use to live in that the time zone is in the hours you can call you need to pay attention to the state on the account.
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#1546163 Review #1546163 is a subjective opinion of poster.
Service
The Lakeside Collection Customer Care

The Lakeside Collection - I feel I was scammed

I was charged by Lakeside for their Perks program without my knowledge. I believe it happened with my last order when they had my credit card number. I’ve been buying from Lakeside for years. They just lost me as a customer. I feel they are scamming people into this monthly fee which isn’t worth the benefits.
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Review
#1545885 Review #1545885 is a subjective opinion of poster.
Reason of review
Problems with payment

The Lakeside Collection - Beware of unknown charges!

Wasnt aware of charges until i checked my account. Why should a company take out a monthly fee if they want you to keep ordering from them? Just charge shipping and be done with it! Very sneaky on how they con you in! Ill never order another item from them. Cancelling my supposedly membership i wasnt aware i was a member of!
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Review
#1541595 Review #1541595 is a subjective opinion of poster.
3.1
Details
The Lakeside Collection - Full body massage mat not working after 10 -12 uses
I purchased a full body massage mat first in May 2017. I used it a few times once a few months and it stopped working. They returned it and sent me a another one in 2018. I used it a few times and put in my closet until a few days ago. It worked for a short time and...
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#1521733 Review #1521733 is a subjective opinion of poster.

The Lakeside Collection - Spending my damn money

Just look at my account and see my Pending transaction and one saying Lakeside Perks I'm looking and saying what is that, so I Google it and saw it was lakeside collections. I only order something one time and they got the nerve to take my hard working money oh No No!! I want my money back.
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#1518866 Review #1518866 is a subjective opinion of poster.

The Lakeside Collection in Quincy, Massachusetts - Perks lakeside

I do not even remember signing up for this called to cancel spoke to diamond but she would not give me her last name.. I have ordered many things from the lakeside collection. I feel like someone on your end just decided to sign me up for this without my knowledge, I was told that I would receive my 6 payment within 2 3 days. we will see what happens.
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#1503253 Review #1503253 is a subjective opinion of poster.

The Lakeside Collection in Beckley, West Virginia - Refund

I called and raised *** until they gave me a refund. 1-888-655-4246. I didn’t leave it at that. I called the attorney generals office in our state. We really should file a class action law suit.
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#1497900 Review #1497900 is a subjective opinion of poster.