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The Lakeside Collection Phone Numbers and Emails

Customer Service Number:

  • (847) 444-3150
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The Lakeside Collection Email:

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How to Contact The Lakeside Collection Customer Service?

Most Popular Number:

(847) 444-3150
Total calls: 280 Issues resolved: 26 Last call: Nov 28, 2024
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PissedConsumer Reporter

For customer service inquiries with The Lakeside Collection contact, use the phone number (847) 444-3150 to speak directly with a representative. Consider the Central Time zone when calling. Response time varies based on call volume, but the company aims for prompt and efficient service. To expedite the process, have order details or customer information ready before the call. During peak times, such as holidays, wait times may increase, so calling outside peak hours can lead to quicker service. Optimize your experience with The Lakeside Collection by being prepared and choosing strategic times for contact to ensure timely and efficient assistance.

The Lakeside Collection contact support through the website, visit the official site and locate the "Contact Us" or "Customer Service" section, usually at the bottom or in the main menu. Use the web form; the preferred communication method is found there. Filling out the form with your query and contact details provides a clear record for the customer service team. The Lakeside Collection aims to respond promptly within their service hours. This method is beneficial for non-urgent matters or when documentation is required. Streamline your interaction with The Lakeside Collection by utilizing the web form for effective and clear communication of your concerns.

For accessibility-related customer service inquiries, use the email address accessibility@lakeside.com. However, for general inquiries, using the web form on their website is highly recommended. Facilitating adept management within the pertinent division is ascertained through this mechanism. Employing the online structure additionally furnishes both a verification of your query and an alphanumeric identifier, facilitating subsequent exchanges. This methodology refines the progression and has the potential to hasten a reply from the customer service unit. Enhance your engagement with The Lakeside Collection email contact by discerningly opting for the contact modality aligning with the essence of your inquiry, thereby ensuring a seamless and proficient discourse with the team.

The Lakeside Collection contact customer service operates Monday through Friday, 8:00 a.m. to 10:00 p.m., and Saturday through Sunday, 8:00 a.m. to 6:00 p.m., Central Time. These hours accommodate diverse schedules for customer support. Be mindful of these hours when reaching out to ensure your call or message is addressed promptly. At moments of heightened demand, brace yourself for extended waiting periods; if your concerns can withstand a lack of urgency, contemplate reaching out during less bustling intervals for conceivably expedited assistance.

The Lakeside Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Lakeside Collection Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    56% phone 44% email
  • The best phone number to call The Lakeside Collection is 8474443150.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as The Lakeside Collection may ask you for the following information to identify you as a customer: address or zip code, email or phone number.

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PissedConsumer Club

Contact Information

The Lakeside Collection Website:

The Lakeside Collection Help Center:

Corporate Office Address:

The Lakeside Collection
P.O. Box 3088,
Northbrook, Illinois 60065-3088
United States

Other Info (opening hours):

Customer Service:

Mon - Fri, 7:00 a.m. - 11:00 p.m. and Sat - Sun, 8:00 a.m. - 6:00 p.m. Central Time

More contact details

The Lakeside Collection Customer Service Reviews

1.7 / 5
Poor
Patric Kgv
Misunderstanding
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Through a misunderstanding, I was upset. The man who talked with me was very kind and tried to explain.

Read full review
Marty O Mnw
Excessive emails
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4.0

The response was quick and explained the process might take a few days. Since they are still coming in, I can't accurately rate customer service yet.

I have no problem with your company and its products but I would guess that I'm not the only person who is constantly deleting your emails.

If you don't check the box, you should not get emails every single day!!! m

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Maureen C Fpg
Lakeside responded immediately. They shipped out a replacement. I’m very satisfied
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5.0

I ordered a lamp. However the charging port was loose.

It wouldnt charge. They sent me out a new one

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Jeanne G Hqg
Missing part
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5.0

I was pleasantly surprised with the prompt response. They went far and above to solve my problem. I am thoroughly pleased and would recommend them.

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How Good is The Lakeside Collection's Customer Service?

Gleen Jam
Gleen Jam
Feels Satisfied | Sep 20, 2024

I have had very positive communication with customer service members.

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Teah Yfe
Teah Yfe
Feels Disappointed | Jul 24, 2024

Nothing at this time

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Beryl Otw
Beryl Otw
Feels Disappointed | Nov 10, 2022

Bad experience

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Summary of The Lakeside Collection Customer Service Calls

297 TOTAL
CALLS
04:44 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Lakeside Collection?

Payments and Charges Question:

  • “Unauthorized deduction”
  • “Make payment”
  • “Charges i dod not make”

Request for Information Question:

  • “About a return”
  • “Request a catalog”
  • “Place order”

Shipping and Delivery Question:

  • “Sent wrong item”
  • “Where is my order”
  • “I want to place an order, & have a shipping label sent for an incorrect item they sent!!”

Return/ Replace Question:

  • “Return”
  • “My order is totally incorrect.”
  • “Return label”

Activation/ Cancellation Question:

  • “Cancel item”
  • “To unsubscribe from the lakeside perks”
  • “Cancel perks”

Product/ Service Question:

  • “Recent purchase isn't working”
  • “I was placing an online order and it said it said buy one item and get one free with 3.99 shipping. And it's not giving me 50% off. The code was CE3QA5”
  • “Received item broken”

Refund Question:

  • “Refund of lcsperks”
  • “Refund information”
  • “Refund”

Staff Question:

  • “Customer Service”
  • “I can not place an order on your customer service order line it keeps hanging up”
  • “I am very disappointed in your service”

Account Question:

  • “Blocked”
  • “Taking money out monthly of my account”

Website/ Application Question:

  • “Website is locked. Can't access”

Cards Question:

  • “Think someone using my card number for a purchase I did not make”

Other Question:

  • “Trying to find my order”
  • “Orders”
  • “To have catalog sent by mail”

Compare The Lakeside Collection Customer Service To

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