State: District Of Columbia City: Washington Clear all filters (2 of 132 reviews match)
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I ordered several products from this company. When ordering online, their website will advise you that you can add up to so many more dollars before adding on more shipping charges, so that is what we did. Everything said it was in stock. Awhile later we recieved an...
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3 comments
MelanieP
#212045

Greetings Anonymous,

First let me apologize for the less than satisfactory customer service you experienced. This is not typical of the level of service we strive to provide. I am committed to making this right for you. Please send me your account information and a contact number to help@lakeside.com. I am sure we can satisfy your request for the other choice in luggage and I can get that sent to you immediately.

Warm Regard,

Melanie P

Customer Care Specialist

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#207352 Review #207352 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Loss
$15
I do a lot of ordering from LTD---I like the products---so someone told me about Lakeside (same company I guess) but they deliver to your home--the FIRST time I ordered --my order got cancelled-(with OUT notification) --I checked it everyday---it said "preparing to...
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4 comments
Anonymous
#751910

Well after reading all these reviews especially the one where they put a hold on your money in your account and double charge you I have decided to go out and buy similar items else where and pay a little more for them. This way I can get them immediately and not have to go thru all this BS and headache right before Christmas.

This company needs to realize that doing this to good customer's right before Christmas is so wrong. When they do this it makes the holiday even more stressful and then you don't have any gifts to give your loved ones.

Sorry Lakeside but until I read more positive reviews I will not be ordering from you anytime soon! Potential customer lost!!!!!!

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#163958 Review #163958 is a subjective opinion of poster.

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

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