The Lakeside Collection Reviews in Chicago, Illinois
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(2 of 132 reviews match)
You take a chance ordering from this company, they will charge your credit card and then send an email or letter saying item(s) were cancelled, or if they do have something in stock it takes weeks sometimes over a month to ship it to you. if you need something in time...
Reason of review
Problem with delivery
The Lakeside Collection in Chicago, Illinois - Awful Customer Service
I have an elderly relative who sent me a gift from Lakeside. When it arrived (it was a little baking mix-set-thing) the instructions were missing. I called Lakeside's "customer service" and after a LONG time on hold, spent a LONG time talking to a "customer service" rep who had a really hard time understanding my simple request that they either e-mail or fax me the missing instructions. Finally she promised to see to it. A week later, when nothing had happened, I called back and was told (very rudely) that it was just not possible.... and if I wanted the instructions I could order another "set" and they would probably be included. Worst "customer service" ever, and just not a very good company to waste time or money on.....
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