State: Illinois City: Chicago Clear all filters (2 of 132 reviews match)
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You take a chance ordering from this company, they will charge your credit card and then send an email or letter saying item(s) were cancelled, or if they do have something in stock it takes weeks sometimes over a month to ship it to you. if you need something in time...
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1 comment
Anonymous
#1115924

You said I would get my refund in 15 days.....I see that the reviews I see about you are bad...it has been 25 days now and you are holding them..why? You said you have the money that pays for that order but it does not come to me....please explain to me

Review
#749423 Review #749423 is a subjective opinion of poster.
Reason of review
Problem with delivery

The Lakeside Collection in Chicago, Illinois - Awful Customer Service

I have an elderly relative who sent me a gift from Lakeside. When it arrived (it was a little baking mix-set-thing) the instructions were missing. I called Lakeside's "customer service" and after a LONG time on hold, spent a LONG time talking to a "customer service" rep who had a really hard time understanding my simple request that they either e-mail or fax me the missing instructions. Finally she promised to see to it. A week later, when nothing had happened, I called back and was told (very rudely) that it was just not possible.... and if I wanted the instructions I could order another "set" and they would probably be included. Worst "customer service" ever, and just not a very good company to waste time or money on.....
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Review
#468766 Review #468766 is a subjective opinion of poster.
Loss
$10
Tags
  • Lakeside Collections awful custome

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

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