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How can I track my The Lakeside Collection order?

1 answer
Irene Moore
#1663355

According to The Lakeside Collection official website, you can check your The Lakeside Collection order status utilizing the Order Status and History page. You should input your order number where prompted as well as the last name of the shipped-to party, and the order status appears. You can also check the status of your order by logging into your Lakeside account. You can log in from the Order Status and History page or the website homepage, and you need to input your user ID and password.

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Should I pay shipping fee on The Lakeside Collection?

1 answer
Irene Moore
#1662953
According to The Lakeside Collection FAQ page, shipping charges are based on the dollar amount of your purchase. There is just one shipping cost per order, no matter how many boxes the company ship. Items that require an additional delivery charge due to their size and weight are advertised with an AD icon and additional charges are noted. Estimated sales tax and shipping will be calculated during the checkout process. These charges will be billed at the time your item is shipped to you.
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How can I reach out to The Lakeside Collection customer service?

1 answer
Irene Moore
#1663353
If you need any assistance, you can reach out to The Lakeside Collection Customer Service by phone, by email, by mail, or via social networks. 


The Lakeside Collection Customer Service

  • Mailing Address: The Lakeside Collection P.O. Box 3088 Northbrook, Illinois 60065-3088 United States

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What is The Lakeside Collection return policy?

1 answer
Irene Moore
#1660624

According to the Lakeside Collection return policy, if you need to make a return you should contact the company at 847-235-8159 so that the Lakeside Collection customer support representative can arrange a prepaid return label to be sent to you. Then, fill out the attached Returns and Replacement form and pack it with the items you would like to return in a shipping box. Print your prepaid label and attach to your shipping box. You can send your package using:

  • UPS: Returns Department The Lakeside Collection 2800 Lakeside Dr Bannockburn, IL 60015 
  • US Postal Service: Returns Department The Lakeside Collection PO Box 94835 Palatine, IL 60094-4835
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