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Scam, a charge of $14.95 was billed to by credit card for a PERKS account. Do not sign up for this! I requested a credit of the $14.95 because no where did it read there would be a charge for the PERKS account! I have ordered through Lakeside Collections in the past...
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91 comments
Anonymous
#1769607

I have also been charged $14.95 by Lakeside Collections PERKS to my Discover Card, however that card had previously been cancelled by Discover due to other fraudulent activity.

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Most Helpful
Review
#1348284 Review #1348284 is a subjective opinion of poster.

The Lakeside Collection in Sheboygan, Wisconsin - Angry Customer!

I ordered from this company in August of this year. Afterwards I had clicked on the shipping refund that I was offered. Just today, November 6th, they took $14.95 out of my account. 3 months later! I called customer service and they said I agreed to it when I clicked on the shipping refund. Also was told that I received an email about this. But I never did. And I never agreed to them taking money out of my account. When I told the lady in customer service that this was very deceiving to their customers, she just said that she cancelled my plan and will refund my $14.95 In 2 to 5 days. Will never order from this company again!!
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Review
#1701284 Review #1701284 is a subjective opinion of poster.

The Lakeside Collection - Terrible

1.8
Details
My first time ordering from them. They cancelled my order without a email notice or anything. I was looking for my tracking number a few days after placing order since I never got a shipped email notification. Poor service!
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Review
#1694352 Review #1694352 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Order processing issue
Preferred solution
Leaving my review

The Lakeside Collection in Walden, New York - Was gonna order

3.0
Details
After getting a catalog and seeing great things I made a huge order. Big something told me check the reviews. After the complaints order was deleted threw catalog in the garbage. I will stick with pottery barn they say the cheap comes out expensive
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Review
#1682369 Review #1682369 is a subjective opinion of poster.
Reason of review
Catalog was impress but not now
Preferred solution
Reviews changed my mond

The Lakeside Collection - Collection Perks

I never signed up for this! They keep charging my credit card almost $15/mo. This has been going on several months!! I don’t know how to stop it or get my money back. Very upset with Lakeside for this stunt they have pulled!!!
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Review
#1679298 Review #1679298 is a subjective opinion of poster.
Pros
  • Product variety
Cons
  • Excessive handling charges
Reason of review
Collection Perks unauthorized!!
Loss
$45
Preferred solution
Full refund
Tags
  • Shipping Handling Charges

The Lakeside Collection - I have been scammed

1.0
Details
this is a scam they charged me 1495 and I didn't know that they were going to take money out of my account. Naomi 1495. I will definitely let my bank know that this is a scam.
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Review
#1673170 Review #1673170 is a subjective opinion of poster.
Reason of review
Took money from my account
Loss
$15
Preferred solution
Full refund

The Lakeside Collection in Toledo, Ohio - Ripoff

1.0
Details
Purchase items from catalog and a month later noticed I had 2 different charges of 14.95. I never signed up for this and I had to close my credit card since they have it as recurring charge. I do have a fraud claim with my credit card company and I am done with lakeside!
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Review
#1668186 Review #1668186 is a subjective opinion of poster.

The Lakeside Collection - Ripoff experts

1.0
Details
My story is the same as most others. Bought a vent deflector from their website and then noticed, months later, that I was being charged for "perks enrollment". Nice scam you've got going there. Paypal stopped further charges but refused to refund and investigate. So basically I'm out $45. These crooks should be in jail.
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Review
#1659365 Review #1659365 is a subjective opinion of poster.
Service
The Lakeside Collection Customer Care
Cons
  • Scammers
Reason of review
Problems with payment
Loss
$45
Preferred solution
Full refund
1.0
Details
I ordered an item as a gift for another person. I logged in many days after purchase to find that they had cancelled my order without warning or explanation. I tried 3 times to talk to the online chat people to find out why, but each time my turn would come in the que...
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Review
#1650167 Review #1650167 is a subjective opinion of poster.
Cons
  • Disappointing experience
  • Customer service smoking
Reason of review
Poor customer service
Preferred solution
An Apology and Policy Change
Tags
  • unjust treatment
  • Customer Mistreatment
  • Waste Of Time
  • Worst Customer Service
  • Nothing But Disappointment
  • Employee Confusion
  • Problem With Lakeside Perks

The Lakeside Collection - Charged for a service not authorized or requested.

1.0
Details
I made a purchase of merchandise. then I started getting charged a monthly fee of $14.95 for a service I did not request, a charge I did not authorize and for a service I never received.
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Review
#1636918 Review #1636918 is a subjective opinion of poster.
Cons
  • Nefarious business practice
Reason of review
charged for a service I did not request and did not receive.
Loss
$150
Preferred solution
Full refund

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

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The Lakeside Collection in Troy, Alabama - Fraud

When I stop for gas I don’t expect the station to debit my card every month after so not sure why Lakeside would think it was ok for them to do it..I thought I was giving my money to a reputable company but turns out they are just thieves.Every review on this site says the same thing.All of us can’t be wrong.Will NEVER purchase anything else from this company.Fraud!
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Review
#1635009 Review #1635009 is a subjective opinion of poster.