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Scam, a charge of $14.95 was billed to by credit card for a PERKS account. Do not sign up for this! I requested a credit of the $14.95 because no where did it read there would be a charge for the PERKS account! I have ordered through Lakeside Collections in the past...
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91 comments
Anonymous
#1769607

I have also been charged $14.95 by Lakeside Collections PERKS to my Discover Card, however that card had previously been cancelled by Discover due to other fraudulent activity.

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Review
#1348284 Review #1348284 is a subjective opinion of poster.
1.5
Details
The Lakeside Collection - This company is a scam!
The Lakeside Collection - This company is a scam!
The Lakeside Collection - This company is a scam!
I ordered some home decors 3 times for past few months and I never check my bank statement often and Looked at my bank statement today to find a charge for $14.95 since May, which I had not ordered anything. To find out there is a fee of some kind for ordering every...
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3 comments
Anonymous
#1748679

Happened to me I also received a $14.95 charge on my card without ever authorizing it so pissed. Had to call card company and cancel my card and will get a new one.

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Review
#1346258 Review #1346258 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Cons
  • Hidden fees
Reason of review
Poor customer service
Loss
$60
1.0
Details
I ordered an item as a gift for another person. I logged in many days after purchase to find that they had cancelled my order without warning or explanation. I tried 3 times to talk to the online chat people to find out why, but each time my turn would come in the que...
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Review
#1650167 Review #1650167 is a subjective opinion of poster.
Cons
  • Disappointing experience
  • Customer service smoking
Reason of review
Poor customer service
Preferred solution
An Apology and Policy Change
Tags
  • unjust treatment
  • Customer Mistreatment
  • Waste Of Time
  • Worst Customer Service
  • Nothing But Disappointment
  • Employee Confusion
  • Problem With Lakeside Perks

The Lakeside Collection - Terrible

1.8
Details
My first time ordering from them. They cancelled my order without a email notice or anything. I was looking for my tracking number a few days after placing order since I never got a shipped email notification. Poor service!
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Review
#1694352 Review #1694352 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Order processing issue
Preferred solution
Leaving my review

The Lakeside Collection in Walden, New York - Was gonna order

3.0
Details
After getting a catalog and seeing great things I made a huge order. Big something told me check the reviews. After the complaints order was deleted threw catalog in the garbage. I will stick with pottery barn they say the cheap comes out expensive
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Review
#1682369 Review #1682369 is a subjective opinion of poster.
Reason of review
Catalog was impress but not now
Preferred solution
Reviews changed my mond
1.0
Details

Update by user Aug 18, 2018

They are not going to refund my money even though I did not authorize payment. Do not order unless you are aware of the so called PERK! Very disappointed that this is how they do business.

Original review posted by user Aug 18, 2018

Looked at my bank statement today to find a charge for $14.95 which I had not...
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10 comments
Anonymous
#1629537

same problem never signd up but being charged. contacted many time with very little results from them it is a rip off

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Review
#1333200 Review #1333200 is a subjective opinion of poster.

The Lakeside Collection - I have been scammed

1.0
Details
this is a scam they charged me 1495 and I didn't know that they were going to take money out of my account. Naomi 1495. I will definitely let my bank know that this is a scam.
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Review
#1673170 Review #1673170 is a subjective opinion of poster.
Reason of review
Took money from my account
Loss
$15
Preferred solution
Full refund

The Lakeside Collection - Ripoff experts

1.0
Details
My story is the same as most others. Bought a vent deflector from their website and then noticed, months later, that I was being charged for "perks enrollment". Nice scam you've got going there. Paypal stopped further charges but refused to refund and investigate. So basically I'm out $45. These crooks should be in jail.
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Review
#1659365 Review #1659365 is a subjective opinion of poster.
Service
The Lakeside Collection Customer Care
Cons
  • Scammers
Reason of review
Problems with payment
Loss
$45
Preferred solution
Full refund

The Lakeside Collection - Charged for a service not authorized or requested.

1.0
Details
I made a purchase of merchandise. then I started getting charged a monthly fee of $14.95 for a service I did not request, a charge I did not authorize and for a service I never received.
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Review
#1636918 Review #1636918 is a subjective opinion of poster.
Cons
  • Nefarious business practice
Reason of review
charged for a service I did not request and did not receive.
Loss
$150
Preferred solution
Full refund

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

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The Lakeside Collection - Full body massage mat not working after 10 -12 uses
I purchased a full body massage mat first in May 2017. I used it a few times once a few months and it stopped working. They returned it and sent me a another one in 2018. I used it a few times and put in my closet until a few days ago. It worked for a short time and...
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#1521733 Review #1521733 is a subjective opinion of poster.