Rating: 3 Stars Clear all filters (10 of 132 reviews match)
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The Lakeside Collection in Walden, New York - Was gonna order

3.0
Details
After getting a catalog and seeing great things I made a huge order. Big something told me check the reviews. After the complaints order was deleted threw catalog in the garbage. I will stick with pottery barn they say the cheap comes out expensive
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Review
#1682369 Review #1682369 is a subjective opinion of poster.
Reason of review
Catalog was impress but not now
Preferred solution
Reviews changed my mond
3.1
Details
The Lakeside Collection - Full body massage mat not working after 10 -12 uses
I purchased a full body massage mat first in May 2017. I used it a few times once a few months and it stopped working. They returned it and sent me a another one in 2018. I used it a few times and put in my closet until a few days ago. It worked for a short time and...
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#1521733 Review #1521733 is a subjective opinion of poster.

The Lakeside Collection in Lincolnshire, Illinois - Did not expect a charge

3.2
Details
I like what I order from lakeside collection but I don't like being charge this will be my last time to order unless the problem will be taken care I want my money back on my account Jacquelyn Kiernan 1/15/2019
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Review
#1449214 Review #1449214 is a subjective opinion of poster.
Reason of review
charge account
Preferred solution
Full refund
2.7
Details

Update by user Jan 21

The Lakeside Collection did resolve my issue.

Update by user Dec 23, 2018

Update- The Lakeside Collections has contacted me and we are working to resolve the issue.

Original review posted by user Dec 22, 2018

I ordered 2 items on Oct 22, 2018. One for myself and one as a gift. As of today, on Dec 22, 2018 my mother in law has still not...
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Resolved
Review
#1431326 Review #1431326 is a subjective opinion of poster.
Service
The Lakeside Collection Customer Care
Pros
  • All i want is to order a catal going through all of this stuff
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

The Lakeside Collection in Akron, Ohio - Charged twice for $14.95

3.2
Details
I would like to CANCEL my membership for the perks i've only orered from you, DID NOT want to be billed for $14.95, TWICE. RIDICULOUS, I don't think i even signed up for PERKS!! TWICE its came out of my checking. CANCER MY PERKS.JANICE COOP
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Review
#1422504 Review #1422504 is a subjective opinion of poster.
3.2
Details
I joined their "Lakeside Perks" thinking that I would enjoy getting rebates as I have done business with them for several years. Today I noticed a withdrawal from my checking account for $14.95 to them. At no time when signing up for this service was I informed of the...
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1 comment
Anonymous
#1771754

I have been ordering from lake side for years and today they took out 14.95 from my account I will not be ordering from them again

Review
#1348289 Review #1348289 is a subjective opinion of poster.
Pros
  • Variety of products
Cons
  • Hidden fees
Reason of review
Hidden fees not authorized
Loss
$15
Preferred solution
Let the company propose a solution
3.3
Details
Please do not expect an item to always ship to you. If the manufacturer discontinues the item or they simply run out, Lakeside Collection will not ship it to you and they will not give you an email to tell you that the item is not being sent to you. This was so...
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Review
#702432 Review #702432 is a subjective opinion of poster.
Reason of review
Uninformed
Preferred solution
Let the company propose a solution

The Lakeside Collection in Duncanville, Texas - Defective products

3.0
Details
I bought a collapsible 2 gallon tea pitcher to use at family gatherings. It was a DISASTER. Tea leaked all over the counters, the floor and down the front of the cabinets. Since we were in a rented facility, it required extra cleaning because of the sticky mess. I definitely would NOT recommend this product! I have purchased quite a few items at Lakeside Collection and am usually very pleased with my purchases but this one was the worst purchase ever! Don't waste your time ordering this product and definitely don't waste your money because you will be sorry and your money spent for absolutely nothing!
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Review
#671784 Review #671784 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$7

Online Order Review

3.0
Details
Their packing and shipping were horrendous, my item was the size of 6 golf balls, they put them in a huge box equal to 5 shoe boxes, and zero packing material and the stuff was beat to death. Also no tape on top of box only a white strap and the invoice must have fallen out and been stuffed back in a dozen times. Looked like monkeys packed it
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Review
#658920 Review #658920 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

Compare The Lakeside Collection to

Collections Etc
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125 reviews
1.9
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2.8
Details
I've ordered from them 3-5 times. Each time there were difficulties with one or more of their products. Each time it was pointless trying to contact customer service. But, I enjoyed browsing their catalouge and came back a few times. However, this last time was the...
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Review
#583953 Review #583953 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution