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3.9
Details
Love your company! I have ordered several things in the past and been extremely happy with everything until this time. Ordered the Solar White String Lights and they don't work at all! Rechargeable battery that came with it did not recharge, so we replaced with 2 more...
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Review
#972496 Review #972496 is a subjective opinion of poster.
Product
Lights
Reason of review
Damaged or defective
Loss
$15
Preferred solution
Let the company propose a solution
3.9
Details
i just recieved my order which was a quilt shams and valances they were as pretty as i thought they would be but i noticed the quilt did not quite cover my king size bed so i got the shipping order out and seen it was a queen, my check was for 106.89 and on the paper...
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Review
#848221 Review #848221 is a subjective opinion of poster.
Product
The Lakeside Collection Quilt
Pros
  • Have always been satisfied till this time
Reason of review
Order processing issue
Loss
$50
4.2
Details
Order # 1040670755. Dec. 10th received notice that you were out of Wheelchair & Crutch set (Code WRQ) Said I would receive a refund within 10 or 15 days if prepaid. In the busyness of Christmas I forgot about it but today the copy of the check came back. I suppose...
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Review
#766099 Review #766099 is a subjective opinion of poster.
Reason of review
Did not receive refund
Loss
$40
3.8
Details
Could you bring back products that were sold out like the can of teas
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1 comment
Anonymous
#1252004

Placed order online 11/24/16. Item was in stock.

Order confirmation stated to allow 3-5 days to ship. Now on 12/8/16, I still have no order. Tried to contact Customer Service twice on status, stated they would get back within 24 hours. No contact from them.

Called today and talked to a rude person who said since I had ordered online, shipment was now on backorder. I requested refund to which she referred me to another equally rude person for refund who said they could not refund since order was now being prepared for shipment. How can they prepare for shipment if it's on backorder?

They are a rip-off.

Review
#753050 Review #753050 is a subjective opinion of poster.

Trendy Luggage Set Review

4.4
Details
Hello all, Seasons Greetings. I have placed several orders and was happy..unti color changing tea candlesw/remote started going out less than 2wks, 3 pc trndy luggage set reay cute but drags the ground, love, love, love leopard fleece sheet set no problem there, grommet scroll panels are a fab find very pretty, finally, like the hampers wish they were a lil taller.
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Review
#730269 Review #730269 is a subjective opinion of poster.
Reason of review
Bad quality

Lakeside Collection Shipping Policy Review

3.5
Details
Shipping is expensive. They should do what other magazines do...free shipping for items over a certain amount or lower the shipping.
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Review
#669280 Review #669280 is a subjective opinion of poster.
Reason of review
Pricing issue

Online Order Review

4.2
Details
I got my items in a few days. The items were fine. The only issue i have is they hold your card and then additionally charge it when shipped. You do get the held amount back but it takes a few days. Kind of inconvenient.
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Review
#599661 Review #599661 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Products and Services Reviews

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