Update by user Jul 02
they refuse to do full refund. said that i was informed, and that is not correct, says there is nothing they can do about it bc it is there return policey
Original review posted by user Jul 02
i ordered personalized luggage, specified the letter for it. they sent me a b i needed an s.
i returned it, they never told me that my original shipping cost wouldnt b returned and that i get charged a handling fee, so out of 30 dollars i got 12 dollars. was very furiouse and it took over a month to even get that back
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $16.
Preferred solution: Full refund.
The Lakeside Collection Cons: It was terrible.