Product: The Lakeside Collection Shipping Service Clear all filters (11 of 11 reviews match)
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The Lakeside Collection - Terrible

1.8
Details
My first time ordering from them. They cancelled my order without a email notice or anything. I was looking for my tracking number a few days after placing order since I never got a shipped email notification. Poor service!
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Review
#1694352 Review #1694352 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Order processing issue
Preferred solution
Leaving my review

The Lakeside Collection in Round Rock, Texas - Big scam

biggest scam these people are the biggest scam they took me for almost 100 dollars in a month. BEWARE
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Review
#1465421 Review #1465421 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service

The Lakeside Collection in West Jordan, Utah - CANCEL FREE SHIPPING OPTION

I have written you before and have tried numerous times to cancel the free shipping option., I do not want to pay $14.95 per month for shipping. The season where I was ordering a lot has ended. Please do not take from my account anymore. I will contact my bank to report fraud if this practice continues. Marjorie Jensen (801)968-6041
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Review
#1440415 Review #1440415 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
free shpping option
Loss
$30
Preferred solution
Full refund
Tags
  • Shipping Handling Charges
1.5
Details
The Lakeside Collection - This company is a scam!
The Lakeside Collection - This company is a scam!
The Lakeside Collection - This company is a scam!
I ordered some home decors 3 times for past few months and I never check my bank statement often and Looked at my bank statement today to find a charge for $14.95 since May, which I had not ordered anything. To find out there is a fee of some kind for ordering every...
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3 comments
Anonymous
#1748679

Happened to me I also received a $14.95 charge on my card without ever authorizing it so pissed. Had to call card company and cancel my card and will get a new one.

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Review
#1346258 Review #1346258 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Cons
  • Hidden fees
Reason of review
Poor customer service
Loss
$60
1.1
Details
“I call them to change two items that was wrong on my order which was wrong on their end cause I have a copy of what I sent and they cannot make change.They want me to order the two items over and when I receive the wrong item send them back. So I asked to just cancel...
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Review
#1143188 Review #1143188 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
Based on the reviews, I wasn't expecting much.But the ordering process was smooth, though I was given no confirmation number, I realized after I hung up, and no emailed confirmation came -- yikes! So I was pleased that the delivery arrived in 10 days (beating other...
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Review
#1139063 Review #1139063 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Good customer service
I placed an order on Oct 26, they sent me a confirmation and deducted the amount from my account. They shipped 1 item separately, and deducted that amount again from my checking account without adjusting the original order total they already deducted. What a sham. They...
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Review
#945286 Review #945286 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Charging twice for same order, but not duplicating the mdse.
Tags
  • online ordering
2.8
Details
I'll attach a portion of the email to end this rant: " From: CUSTOMERCARE CUSTOMERCARE Thank you for shopping at The Lakeside Collection. We are dedicated to ensuring your complete satisfaction with our product(s). Payments are due within 10 days of receipt of...
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Review
#583953 Review #583953 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
THEY OWE ME 61.00 AND SAY THAT THEY OWE ME 5,00 I WILL NOT BUY FROM THEM EVERY AGAIN. MY BILL WAS 105.00 AND I SEND 168.00 THIS WAS IN NOVEMBER AND HAD TO KEEP CALLING TO GET MY ORDER. THEY WERE OUT OF TO ITEMS WHICH THEY REFUND THE MONEY WHICH SHOULD HAVE COME OFF OF...
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Review
#583829 Review #583829 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Cons
  • Their customer service
Reason of review
Poor customer service
Loss
$68
Preferred solution
Full refund
Tags
  • shipping charges

Contact The Lakeside Collection Customer Service

Mailing Address:
The Lakeside Collection
P.O. Box 3088
Northbrook, Illinois 60065-3088
United States
Phone:
(847) 444-3150
All The Lakeside Collection Contacts

The Lakeside Collection Reviews

  1. 27 reviews
  2. 7 reviews
  3. 10 reviews
  4. 7 reviews
  5. 4 reviews
The Lakeside Collection reviews

The Lakeside Collection - Mo money! No order! No info!

I have been waiting 15 days for an order.Online and on the phone was no info whether it was shipped or not so today,1-7-14, I called and they claimed it was being shipped and they had to do inventory.This was for a party on 1-4-14.I ordered on 12-24-13.I had to buy more gifts and would now have to ship them to 3 other places.They would not let me cancel it and was told to just refuse it when it arrives.I will be stopping payment and will refuse it.I will not shop here again.I can say customer service was nice but did not make me happy at all.I do not want this order now and feel they should have canceled it for me.They had no problem canceling the item that was out of stock but in stock online.I told them I had to ship it again now and I feel the least they should have done was free shipping if they want Me to shop there again.I had a great experience with No More Rack and they shipped really fast!
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Review
#469342 Review #469342 is a subjective opinion of poster.
Service
The Lakeside Collection Shipping Service
Loss
$75